Terms of service
Last Updated: July 2026
Welcome to OODDI. These Terms of Service (“Terms”) govern your access to and use of www.ooddi.com (the “Website”) and the purchase of products offered through our online store.
By accessing our Website or placing an order, you confirm that you have read, understood and agreed to be bound by these Terms.
1. Company Information
The Website is owned and operated by:
Vasileios Panagiotis Karelas
Trading as OODDI
VAT Number: EL155921053
Tax Office: KEFODE Attikis
39 Sarri Street
10554 Athens
Greece
For any questions regarding these Terms or your order, please contact us at: here4you@ooddi.com
2. Eligibility
By placing an order through our Website, you confirm that:
- you are at least 18 years of age or have permission from a parent or legal guardian;
- the information you provide is accurate and complete;
- you are legally capable of entering into binding contracts.
3. Products
We make every reasonable effort to ensure that all product descriptions, images, colours and specifications displayed on our Website are accurate.
However:
- colours may appear differently depending on your device or screen settings;
- slight variations in fabrics, textures or finishes may occur;
- product images are provided for illustrative purposes.
We reserve the right to correct any errors, inaccuracies or omissions and to update product information without prior notice.
4. Availability
All products are subject to availability.
Adding an item to your shopping cart does not reserve that item.
In the unlikely event that a product becomes unavailable after an order has been placed, we will notify you promptly and offer an appropriate solution, including a refund where applicable.
5. Prices
All prices displayed on the Website are shown in Euro (EUR) and include applicable Greek VAT where required by law.
Shipping costs, customs duties and any additional charges are calculated separately and displayed during checkout where applicable.
We reserve the right to modify prices at any time. Any price changes will not affect orders that have already been accepted.
6. Orders & Contract Formation
After placing an order, you will receive an email acknowledging that your order has been received.
This confirmation does not constitute acceptance of your order.
A binding sales contract is formed only when your order has been accepted and dispatched.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- product unavailability;
- pricing or technical errors;
- suspected fraudulent activity;
- inability to verify payment or customer information.
If payment has already been received for a cancelled order, a full refund will be issued using the original payment method.
7. Payment
We accept the payment methods displayed during checkout.
Available payment methods may vary depending on your location, device or eligibility.
All payments are processed through secure, PCI-compliant payment providers. OODDI does not store your complete payment card details.
8. Shipping
Orders are processed within the timeframes indicated on our Website.
Estimated delivery times are provided for guidance only and are not guaranteed.
OODDI is not responsible for delays caused by customs authorities, carriers, weather conditions or other circumstances beyond our reasonable control.
Please refer to our Shipping Policy for complete information.
9. Returns & Refunds
Our Returns & Refund Policy forms an integral part of these Terms.
Please refer to our dedicated Returns & Refund Policy for detailed information regarding:
- eligibility for returns;
- exchanges;
- refunds;
- return conditions;
- return shipping costs.
10. Intellectual Property
All content available on this Website—including, without limitation, logos, trademarks, product names, graphics, photographs, videos, designs, text, layout and software—is the exclusive property of OODDI or its licensors and is protected under applicable intellectual property laws.
No content from this Website may be copied, reproduced, distributed, modified, published or otherwise used without prior written permission.
11. Website Use
You agree not to:
- use the Website for any unlawful purpose;
- interfere with the Website’s security or functionality;
- attempt unauthorized access to our systems;
- introduce viruses or malicious software;
- misuse the Website in any manner that may affect its operation.
12. Limitation of Liability
To the maximum extent permitted by applicable law, OODDI shall not be liable for any indirect, incidental, special or consequential damages arising from the use of the Website or the purchase of products.
Nothing in these Terms limits any statutory consumer rights or excludes liability where such exclusion is prohibited by law.
13. External Links
Our Website may contain links to third-party websites.
OODDI has no control over the content or practices of such websites and accepts no responsibility for them.
14. Force Majeure
OODDI shall not be liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control, including but not limited to natural disasters, war, governmental actions, strikes, pandemics, interruptions of transportation or telecommunications, or other force majeure events.
15. Changes to these Terms
We reserve the right to update these Terms from time to time.
The version published on the Website at the time of your purchase shall apply to your order.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Greece.
Nothing in these Terms affects any mandatory consumer protection rights available under the laws of your country of residence where applicable.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Athens, Greece, unless otherwise required by applicable consumer protection legislation.
17. Contact
For any questions regarding these Terms or your order, please contact:
OODDI
Email: here4you@ooddi.com
Website: www.ooddi.com